FAQ

Frequently Asked Questions – ProLawns AU

Products & Use

Q: How often should I fertilise my lawn?

Most Australian lawns benefit from fertilising every 8 to 10 weeks during the growing season. Our seasonal products are designed to match your lawn’s needs year round.

Q: Are ProLawns AU products safe for pets and kids?

Yes, when used as directed. Keep pets and children away while applying the product. Once it has been watered in and the lawn is dry, it is safe for normal use.

Q: Can I mix different ProLawns AU fertilisers?

It is best to follow our seasonal program, which gives you the right product at the right time. If you are unsure, contact us for tailored advice.

Ordering & Delivery

Q: How long does delivery take?

Most orders ship within 1 to 2 business days. Delivery times vary depending on your location, generally 2 to 7 business days for most of Australia.

Q: Can I return a product?

Unopened and unused products can be returned within 14 days. Please contact us first to arrange return approval.

Seasonal Lawn Care

Q: When should I apply a wetting agent?

Wetting agents work best before the heat of summer or after long dry periods. They help your lawn absorb water more effectively.

Q: Do I need different fertilisers for different seasons?

Yes, our seasonal program offers blends designed for spring growth, summer stress, autumn recovery, and winter colour.

Other Information

Q: Do you sell in bulk?

Yes, we can supply larger quantities for sports fields, councils, and commercial customers. Contact us for a bulk quote.

Q: How can I get personalised advice?

Email us at sales@ProLawnsAu.com or message us through website or IG and FB with details about your lawn type, location, and current condition.